Policies

Returns

We offer returns in under a week of receiving your watch, if you have decided otherwise and would like to return it, we will happily accept it back with a 90% refund.

If the watch you return has any damage or has been tampered with we will not be accepting return, and will return it back to the original shipping address.

In other cases where your watch has been received damaged/faulty we will supply you with a shipping label to return your watch and we will offer a full refund with a 20% discount on your next purchase.

Our 12 Month Guarantee

The guarantee covers:

• Defects in materials and workmanship under normal use and maintenance.
• Parts and labour necessary to address the defects.
• Movements that have stopped functioning as intended and have not been exposed or tampered with.

You can claim your guarantee if:

• The watch is in good condition (no significant damage).

• The watch has not been opened and tampered with (including aftermarket modifications).

You cannot claim your guarantee if:

• The watch has been damaged significantly and has lost functionality.

• The watch has undergone aftermarket modifications.

• The watch has been tampered with (opened and had the movement exposed)

• If liquid is in the watch due to the crown not being screwed down